How to complain

We have made letters to help you complain when an interpreter doesn’t have a badge, or when no interpreter is provided.

 

How to complain about an interpreter who doesn’t have an NRCPD badge.

The first letter helps you to complain about an interpreter who doesn’t have an NRCPD badge.

You can download the letter here.

Download 'No Badge' letter

 

How to complain when no interpreter is provided for your appointment.

The second letter helps you to complain when no interpreter is provided for your appointment.

You can download the letter here.

Download 'No interpreter' letter